How to Be Good

The notion of being a "good" designer has always been fraught with contradictions. Does it mean good technical skills, good concepts, good return on investment for clients, good intentions, or good design for the greater good? All are valid questions—in fact, history shows us that award-winning design may be both technically "good" while even advancing the most evil of causes.This past year the opening of "Design of the Third Reich" in the Netherlands caused quite a controversy. Proponents of the exhibit point to the academic world of design, where the art and design of totalitarian regimes is an established field of research. Critics find it's very nature offensive and have protested outside the museum since it opened, voicing concerns that it lacks proper social context and may fuel the fires of far-right ideologies.Perhaps the most current and critical area of ethical issues in design is in the area of product design and UX/UI. Mike Monteiro's article, "Dear Designer: Hope is Not Enough," leads with an anonymous quote from a Facebook employee where they state, "We’ve been behaving so badly that I hope the government comes in and regulates us."Monteiro’s article does offer hope when he talks about the 22,000 Google employees who staged a walkout in protest of their company's work with the government, and the Microsoft workers who protested against their company’s contract with ICE (Immigration and Customs Enforcement). However, when he discusses the unprecedented amount of data harvested from Google's 2.5 billion users and discusses the ethical responsibilities of designers who work there, he points to the elephant in the room and one of the biggest ethical dilemmas that today’s designers deal with—how to responsibly and ethically use this data in a manner that benefits users without compromising their privacy or society's well-being.Designers seeking to do good have always struggled with questions about who their client is and the products that they are promoting. The complicated world of data collection and product design has only added to the Pandora's box: as always, may those who open it beware.Sources:https://news.artnet.com/opinion/timo-de-rijk-nazi-design-1652641https://www.nytimes.com/2019/09/17/arts/design/nazi-design-den-bosch.htmlhttps://modus.medium.com/dear-designer-hope-is-not-enough-70509b196a46